Frequently Asked Questions
- Are the scooters insured?
- Yes, all our scooters have mandatory Civilian & KASKO insurances.
- What are the payment methods for the rental services?
- You can pay by cash, PayPal, Stripe or by bank transfer.
- How do I rent a scooter?
- You can rent a scooter by simply clicking on the Reservation button in the menu or by calling +1 450 610 0990. If you choose to reserve a scooter online, we will contact you to confirm your reservation.
- Can I change the scooter after the reservation?
- Yes. If you would like to change or cancel your reservation of a scooter after approving it, please call +1 450 610 0990 or reach us by contacts provided in the Contacts page.
- Where can I take the scooter from and where should I return it?
- You can take the scooter at the address 625 2nd Street, San Francisco. If you have reserved a scooter for more than three days, we can deliver the scooter to the location of your choice. The scooter has to be returned to an agreed location in San Francisco.
- What should I do, if the scooter breaks down?
- If your scooter breaks down, please call us immediately at +1 450 600 4000.
- Do you deliver scooters outside San Francisco?
- Yes, we will deliver you the scooter to the location of your choice for an additional price.
- What time can I contact you?
- You can call us 24/7 by phone no. +1 450 600 4000.
- Are there any maps added?
- Yes, if you wish, we will provide maps of San Francisco and United States for free.